Frequently Asked Questions
Q. How much is Ouichef?
A. The cost of our plans varies depending on the number of servings you order and the type of plan you have (once we implement our subscription model).
Q. Does Ouichef offer diet-friendly or allergy-friendly recipes?
A. Currently, we do not offer specific dietary plans, though we cater to a variety of protein restrictions and preferences. We offer Vegetarian, vegan, gluten-free, and dairy-free meals and encourage you to specify your diet preferences and restrictions with us when you sign up for our services.
Q. Where does Ouichef source ingredients?
A. The quality and freshness of our ingredients are incredibly important to us, so we work directly with reputable suppliers that support sustainable practices and engage with artisanal purveyors and family-run farms for some of our specialty ingredients.
Q. Are Prepared & Ready meals frozen?
A. Nope! Prepared & Ready meals are pre-cooked, arrive chilled to ensure freshness, and are ready to reheat in the microwave, conventional oven or stored in the refrigerator. We recommend enjoying them by the ‘use-by’ date printed on the packaging. We do not recommend freezing them or using a toaster oven to reheat.
Q. Will there be more variety of prepared meals available in the future?
A. Yes! We will be expanding and adding more meals so stay tuned!
Q. Does Oui Chef list the nutritional information along with the meals?
A. We will be providing that information along with the meal once that program is implemented.
Q. I have special dietary needs/specific allergies to certain foods. Does Oui Chef offer a special diet menu or a specific allergen menu?
A. While we are not able to accommodate strict dietary restrictions, we use fresh, wholesome ingredients in everything we prepare. We will be happy to work with you to determine which of our meals best suits your dietary needs and preferences.
Q. Why is the service called “Oui Chef?”
A. In the professional kitchens that I was trained in, “oui” is French for “yes.” No matter what that chef wants/needs/or asks, you always answer “oui chef!” and then figure out how to make it happen.
Q. Do you offer vegetarian recipes?
A. Oui Chef does list next to the meals certain “tags” that will show what category each menu item will fall in. For example, VG-Vegan, V-Vegetarian, OL-Ovo Lacto, GF-Gluten Free.
Q. How long will my ingredients/meals stay fresh?
A. Most of our meals will stay fresh for up to 7 days if they are stored in the refrigerator and kept sealed.
Q. What types of payment can I use?
A. We currently accept Apple Pay, Visa, MasterCard, currently, we do not accept any form of Food Stamps or EBT.